Industry Information Center

KellyConnect strives to keep you informed of the latest news, industry trends and events, as well as connect you with leading information resources.

Associations  How active are you in local trade organizations and special interest groups? Here are some organizations we recommend.

White Papers  Call center research studies conducted by Purdue University/BenchmarkPortal.

Presentations from the Kelly Services Contact Center Seminar, November 3, 2005:

• Our Corporate Results Visualized/Nature versus Nurture
• Employee Retention Solutions That Work